Friday, March 14, 2008
What Is This Button For?
My grandmother makes me laugh. She is the most technology illiterate person I have ever met. It is not because she can not learn. It is because she refuses to learn. She gets flustered by it. It has taken me a year to teach her how to use the Dish remote. When Dish Man installed their unit he did not do it properly. He also scared my grandmother and grandfather out of even touching the remote. They are still scared of it. I spent at least four to five hours, at least, on the phone with Dish Network to to resolve the issues. Not consecutively it was spaced out over, probably, twenty phone calls. Surprisingly I was not crazy by the end of it. The problem was resolved. If you need any help hooking up your Dish or with any error messages call me! I went through everything! About three to four times a month I get a phone call for my grandparents asking me to fix the Dish. (They often press a button and not know what to do to correct it. Even though I have told them MANY times and every written out instructions MANY times. If something goes wrong with anything technological they call me. I am the repair person. It makes me laugh. My grandmother bought a digital camera a year and a half ago. She has taken three pictures with it. I have been borrowing it until I bought my own. Today I returned it to her. I showed her the basic functions of it and told her to take three pictures every day. I also told I would call her every day to make sure she has taken the three required pictures. :) I am going to teach her how to use the camera. Last week she said that she wanted to buy a computer! Oh! NO! No! NO! Oh! Gosh no! I asked her why she wanted a computer. She said she might like one. I suggested that she master the Dish and the camera first. (for long time she thought her satellite tv was the internet) I want her to be comfortable with using the remote and the camera. My grandparents also bought a DVD player. They have only use it when I am there. They like movies but are afraid of the DVD player. It is easier to use than the Dish or the camera! But she is still scared of it. I am working on it. It takes time.